Returns & Exchanges

At Mule Expedition Outfitters, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, we offer a 30-day window for returns on unworn and unwashed items. Please ensure all original tags are attached and the products are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original shipping box or a similar durable container, ensuring any old shipping labels are removed or covered.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.